ACTION PLAN ON LICENSING BACKLOG AFFECTING TSBSWE

In response to the backlog of applications pending before the Texas State Board of Social Worker Examiners, the Council directed its Executive Director at the June 16, 2020 regular meeting to coordinate with HHSC PLCU staff to develop a plan to address the backlog. The Council directed that the plan specifically address three areas of concern related to the backlog. These areas consist of:

  1. Development and planning for revisions to the licensing process that will prevent or reduce the likelihood of future backlogs;
  2. Development and implementation of a plan to eliminate the existing backlog in the licensing process; and
  3. Development of a plan for ensuring continued timely licensing operations under current executive orders, as well as any reasonably foreseeable future amendments or expansion of those orders.

The Council held a special called meeting on July 28th to review and approve the action plan. The action plan can be viewed by clicking here.

Posted on August 10, 2020

Planned System Outage – Online Licensing Unavailable


Please be advised that the Council’s online licensing system will be unavailable on May 1, 2026, from 12:00 AM to 1:00 AM (CDT) due to a scheduled maintenance window for SnapPay, the State of Texas’ payment portal used to process online transactions.

During this time, you will not be able to submit applications, renew licenses, or make any payments through the system.

This outage is particularly important given that a high volume of licensees typically attempt to complete renewals at the end of the month. If your license is set to expire on April 30, 2026, you are strongly encouraged to complete your renewal in advance of the outage to avoid any interruption in licensure status.

Please note:

  • Late renewals caused by attempting to transact during the outage will not result in a waiver of late fees.
  • The system will resume normal operations after the maintenance window concludes at 1:00 AM CDT on May 1.

We appreciate your attention to this matter and encourage you to plan accordingly to avoid any disruption.

Posted on April 17, 2026

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Online License Search Unavailable


Please be advised that the Council’s online licensing system search function is currently unavailable due to a technical issue. At this time, searches are not returning any results.

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