How To User Guides

Click on the links below to quickly access your how to guide.

How To Create An Online Account

How To Link Your License To Your Online Account

Account Management

How To Change Your Address

Online LPC Supervision Management User Guide

Apply For A New License

How to Apply Online For LPC Associate

How To Apply for MFT Associate

How To Apply Online for Social Work License

Upgrade A License

How To Apply Online for LPC Upgrade

How To Apply Online for MFT Upgrade

Renew A License

MFT Renewal Guide

Social Work Renewal Guide

LPC Renewal Guide

How To Request A Renewal Card/Permit

How To Create An Online Account

1) As a first-time user, you will click “Begin Here For Sign-up”.

2) Enter the requested information.  NOTE – It is important to use an email address that you will always be able to access.  Do not use work or school email addresses unless it will be yours in perpetuity.  If you lose access to the email you will not be able to reset your password when it expires and will not be able to get into your account.

If the security measures section does not display the characters you should cancel the application and use a different web-browser.  Internet Explorer encounters this issue most often.

If you have already created an account with that email address, you will get an error message.  You should log in with that email address.  Use the forgot password link if necessary.

3) Review your information and if correct, click “Save”. 

4) This will prompt the system to send a verification email to the address provided.

5) Go to your email and open the email.  Depending on the strength of your spam-blockers, the email may be in your Spam/Junk folder instead of the Inbox.  Copy the temporary password and use the link to go back to the login screen.

6) Enter your user ID and paste the password into the sign in boxes then click “Sign In”

You will be asked to create your personal password to replace the temporary.

7) Once you have saved your personal password, you will come to this screen.  If you are applying for a license for the first time, select “No” and click “Next”.  This will take you to the “Quick Start Menu”.

8) Select “Texas Behavioral Health Executive Council” from the first drop-down then choose the board that issues the license you wish to apply for and click “Select”.

This will take you to the license application portion of the system.  Instructions on specific applications can be found here.

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How To Link Your License To Your Online Account

This guide is for existing license holders who have not yet linked their license to their online account.  If you are an applicant for license, use one of the “How To Apply Online…” guides for your desired license type.  If you don’t yet have an online account, the “How-To” guide for setting one up is the first option at the top of this page.

Log into your online account.  The login page can be accessed here: https://vo.licensing.hpc.texas.gov/datamart/login.do

Review the “License Information” box in the upper right corner of the “Quick Start Menu” to ensure your license is not already linked to the account.  Click “Select” on the “Add Licenses…” line to begin the adding process.

Select “Yes” and click “Next”.  By selecting “Yes” you are telling the system that your license is not yet associated to your online account and you are not in the process of applying for a license.

Choose “Texas Behavioral Health Executive Council” from the first dropdown and then select your profession from the second.  Click “Next”.

The identifying information may look slightly different depending upon the profession you have selected.  The example below is for Social Workers.  Answer the questions and check the “I’m not a robot” box (which may prompt you to identify items in a picture before moving forward).  Click “Next”.

Verify the license information is yours.  Select the “I confirm…” option then click “Next”.

If your license is already associated to another online account, you will get this error message.  It is not uncommon for a licensee to forget they created an account, especially if it happened several years ago.  In this case, you will need to use the “Forgot Password” procedure or email the agency to request your license be unlinked from the current account.

Otherwise, you will be taken back to the “Quick Start Menu”.  Your license information will be displayed in the box on the upper right corner and a new “Manage your license information” drop-down menu will now be available. 

Procedure Complete.

How To Change Your Address

1. Log into your online licensing system account.  If you do not yet have an account, you will need to create one.  A guide on how to create a new account is the first “How To” listed on this page.

2. From the “Manage your license information” option, select “Mailing Address Change” then click “Select”.

3. Read the introductory text then click “Next”.

4. Answer the function questions then click “Next”.  These answers help the system verify that you are using the correct online tool. 

An answer that indicates a different online function will prompt an error message.

5.  Enter your updated address information then click “Next”.  Note: you will have to format the phone number as the system does not autoformat.

6. Review your edits for accuracy and click “Submit”.

7. Answer “Yes” to the attestation then click “Next”.

8. You will be taken to the Fee and Summary Report screen.  There is no fee to update your address.  Address changes become effective immediately.  You will also receive a confirmation email with your change summary attached.  Clicking the “Return” button will take you back to the “Quick Start” menu.


How To Request A Renewal Card/Permit

Log into the Online Licensing System here: https://vo.licensing.hpc.texas.gov/datamart/login.do.  If you do not yet have an online account, the guide for creating one is the first option at the top of this page.

From the “Quick Start Menu” use the “Manage your license information” dropdown to highlight “Duplicate Permit” then click “Select”.

Click “Next”.

Verify or edit your contact information and click “Next”.

If the information is correct click “Submit”.

Answer “Yes” to the attestation and click “Next”.

Click “Pay Now”.

Click “Next”

Click “Next” (again!).  This will redirect you to the payment processor website.

You will be redirected to the payment processor.  Enter your customer information in the required fields then click “Next”.

Enter your credit card information and click “Next”.


After your payment is processed you will be redirected to the payment success page.  This will give you the opportunity to view/save a summary of your transaction.

You will also receive two emails confirming your online payment.  One will be from the online licensing system and the other will be from the payment processor.  Please save these emails for your records.


This completes the permit request process.  Please allow two weeks for receipt of the permit.

How To Apply Online For LPC Associate

IMPORTANT: Before you initiate the online application process, be sure you have the required supplemental documentation saved to your device.  You will be prompted to upload this documentation toward the end of the process. The list of required documentation can be found here.

Log in to your online account from our online licensing system.  If you haven’t created one, the user guide for creating an account can be found here. 

Select “Texas Behavioral Health Executive Council” from the first drop-down then choose the board that issues the license you wish to apply for and click “Select”.

Read the introduction and click “Next”.

Answer the function questions.  These answers help the system verify that you are using the correct online application.  Answers that indicate a different application type will prompt an error message.

Answers that indicate a different application type will prompt an error message.

Enter/Update your personal details then click “Next”.

Enter your contact information and then click “Next”.

Select the type of license you are applying for and your military status (if any) then click “Next”.

Answer the Criminal History and Previous Name questions then click “Next”.  NOTE: A criminal history is not an automatic bar to licensure.

Answer the Current Employment question and click “Next”.

Enter your education and examination information then click “Next”.

Answer the questions about existing or previous professional licenses then click “Next”.

Upload the supplemental documentation from your device. Failure to upload documentation will likely result in longer processing times.

Verify the information you have entered and make any necessary edits.

Answer the affirmation question.  Please note you will have to answer “Yes” to complete your application.

Click “Pay Now” to advance to the payment processor.

After completing the payment process you’ll be sent an email acknowledging receipt of the application.  To get an idea about the turnaround time for license processing visit the “Applying For A License and Timelines” page on the BHEC website.

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How To Apply Online for LPC Upgrade

1. First, log into your online account.  If you do not yet have an account or if you haven’t linked your LPC Associate license you will need to do so.  Instructions for account creation can be found here.

2. From the “Manage your license information” drop-down, choose “Upgrade do Licensed Prof. Counselor” then click “Select”.

3. You will be taken to the upgrade application module.  Click “Next” to move forward.

4. The Function Suitability section makes sure you are intending to upgrade to LPC rather than renew.  If you don’t answer the questions correctly you will receive an error message.

5. Verify/update your personal information.

6. Verify/Update your contact information.

7. Answer the criminal history question.  NOTE: It’s especially important to answer this question accurately.  If you have a record and answer “No” you might be falsifying your application, which can be grounds for denial.

8. Upload your supplemental documentation to your application.  For upgrades you’ll need your Supervised Experience Verification Form(s) and Jurisprudence Examination Certificate (showing completion within the past 6 months).  If your supervisor used the online supervision management tool to submit your verifications you will only need to upload your Jurisprudence Examination Certificate.

Each time you attach a file, it will appear above the selection boxes.  NOTE: Be sure to avoid attaching files that exceed the max file size.

9. Attest and agree to the statement.

10. Use a credit or debit card to pay the application and licensing fee.

11. After payment, click the “View PDF Summary Report” and save it for your records.

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Online LPC Supervision Management User Guide

The Texas Health and Human Services Commission is pleased to announce the launch of its online supervision management module.  This module will allow supervisors to add or remove supervisees as well as update their accrued hours.  The initial release of this module will be for Licensed Professional Counselors.  Additional professions will roll out as resources allow.

Important Notes:

Once a supervisory relationship is ended, accrued hours cannot be added.  Be sure to enter the supervisee’s hours BEFORE terminating the supervision.

If your supervisee has accrued the required hours to upgrade to a full license, enter those hours via the online module but DO NOT terminate supervision.  The supervision will be terminated automatically when the upgraded license is issued to the supervisee.

What follows is a step-by-step guide to managing your supervisees online.

Accessing your online license profile

Step 1: Go to the Online Licensing Services login page

Step 2: In the upper right corner of the page, enter your User ID and Password then click “Sign In”.  If you are a new user, create a new account.

Important Note – If you are creating a new account the system will require you to provide a valid email address.  Use a personal email address you will always have access to.  Work email addresses become problematic if you change employers and no longer have access to that email inbox.

Logging into your account will take you to the “Quick Start Menu”.  This will provide you with several options for managing your license.

Adding a Supervisee

Step 1: Under the “Manage your license information” section click the “<Choose Application>” dropdown menu.  (Note: If your license is up for renewal this menu may not be the further down the screen.)

Step 2: Highlight “Manage My LPC Supervisor…” and click “Select”.

This will take you to the Supervision Management Screen

Step 3: Scroll down and click “Add Relation”

This will bring you to the search screen.

Step 4: Select “Professional Counselor”, enter the Intern’s license number, select “Licensed Professional Counselor Intern”, select “Texas” and then click “search”.

Step 6: Verify that the correct intern is displayed then click the checkbox to the left of the license number and click “Add”.

Entering Supervision Hours

From the “Current Records” screen, click on “Supervisor Hours”

This will take you to the “Additional Information Screen”.  From this screen click “Add”.

Enter the number of direct contact hours and the number of indirect contact hours then click “Save”.

Note: If you add hours on more than one occasion simply continue to use the “Add” button.  This will create a new entry box each time.

Terminating a Supervisory Relationship

From the Supervision Management screen click the checkbox in the row of the desired Intern.

Next, click on “Terminate Relations”.  A dialogue box will appear reminding you that you cannot add hours once termination is complete. If all hours have been added, click “Ok” and the intern supervision will be ended and the information will move to the historic records display box.

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How To Apply for MFT Associate

The online licensing system link is found here.

IMPORTANT: Before you initiate the online application process, be sure you have the required supplemental documentation saved to your device.  You will be prompted to upload this documentation toward the end of the process. The list of required documentation can be found here.

Log into your online licensing system account.  If you do not yet have an account, you will need to create one.  A guide on how to create a new account can be found here.

Select “Texas Behavioral Health Executive Council” from the first drop-down then choose the board that issues the license you wish to apply for and click “Select”.

Read the introduction and click “Next”.

Answer the function questions then click “Next”.  These answers help the system verify that you are using the correct online application. 

An answer that indicates a different application type will prompt an error message.

Enter/Update your personal details then click “Next”.

Enter your contact information and then click “Next”.

Select your military status (if any) then click “Next”.

Answer the questions about your previous license history (if any) and conviction history (if any).

Enter your employment status.

Enter your education information then click “Next”.

Enter your past professional license information (if any).

Select your method of licensure and click “Next”.  By answering “No” to the first question you are indicating your intent to apply for an Associate license.  If you answer “Yes” that means you have an MFT license in another state.

Attach your supplemental documents (practicum form, jurisprudence exam certificate, etc.).

Review your information and correct any errors. Once it is complete, click “Submit”.  This will save the application and take you to the affirmation page.

Select “Yes” to agree to the affirmation and click “Next”.

Click on “Pay Now” to complete the process.  If you fail to pay the license fee the application will sit in limbo for 30 days and then be deleted.

After completing the payment process you’ll be sent an email acknowledging receipt of the application.  To get an idea about the turnaround time for license processing visit the “Applying For A License and Timelines” page on the BHEC website.

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How To Apply Online for MFT Upgrade

1. First, log into your online account.  If you do not yet have an account or if you haven’t linked your MFT Associate license you will need to do so.  Instructions for account creation can be found here.

2. From the “Manage your license information” drop-down, choose “Upgrade to MFT” then click “Select”.

3. You will be taken to the upgrade application module.  Click “Next” to move forward.

4. The Function Suitability section makes sure you are intending to upgrade to MFT rather than renew.  If you don’t answer the questions correctly you will receive an error message.

5. Verify/update your personal information.

6. Verify/Update your contact information.

7. Enter your supervised experience info.  Please NOTE you will still have to upload the Verification Of Supervised Experience form.

8. Answer the criminal history question.  NOTE: It’s especially important to answer this question accurately.  If you have a record and answer “No” you might be falsifying your application, which can be grounds for denial.

9. Upload your supplemental documentation to your application.  For upgrades you’ll need your Supervised Experience Verification Form(s) and Jurisprudence Examination Certificate (showing completion within the past 6 months).  If your supervisor used the online supervision management tool to submit your verifications you will only need to upload your Jurisprudence Examination Certificate.

Each time you attach a file, it will appear above the selection boxes.  NOTE: Be sure to avoid attaching files that exceed the max file size.

10. Attest and agree to the statement.

11. Select “Pay Now” to go to the payment processor.  Use a credit or debit card to pay the application and licensing fee.

12. After payment, click the “View PDF Summary Report” and save it for your records.

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How To Apply for a Social Worker License

This guide will assist you in applying online for the following licenses:

Initial LBSW or LMSW

LBSW, LMSW, or LCSW coming from another state

The online system is not yet able to receive applications for upgrade to LMSW or LCSW.  Those currently require paper applications.

The online licensing system link is found here.

IMPORTANT: Before you initiate the online application process, be sure you have the required supplemental documentation saved to your device.  You will be prompted to upload this documentation toward the end of the process. The list of required documentation can be found here.

Log into your online licensing system account.  If you do not yet have an account, you will need to create one.  A guide on how to create a new account can be found here.

Select “Texas Behavioral Health Executive Council” from the first drop-down then choose the board that issues the license you wish to apply for and click “Select”.

Read the introduction and click “Next”.

Answer the function questions then click “Next”.  These answers help the system verify that you are using the correct online application. 

An answer that indicates a different application type will prompt an error message.

Enter/Update your personal details then click “Next”.

Enter your contact information and then click “Next”.

Choose your license type and select your military status (if any) then click “Next”.

Answer the questions about your previous complaint history (if any) and conviction history (if any).

Enter your education information then click “Next”.

Enter your past professional license information (if any).

Select your method of licensure and click “Next”.  By answering “No” to the first question you are indicating this is your first social worker license.  If you answer “Yes” that means you have a social worker license in another state.

Attach your supplemental documents (jurisprudence exam certificate, etc.).

Review your information and correct any errors. Once it is complete, click “Submit”.  This will save the application and take you to the affirmation page.

Select “Yes” to agree to the affirmation and click “Next”.

Click “View PDF Summary Report” and save the document for your records.  Then click “Pay Now” to complete the process.  If you fail to pay the license fee the application will sit in limbo for 30 days and then be deleted.


After completing the payment process you’ll be sent an email acknowledging receipt of the application. 

This email will have instructions for completing the required fingerprinting process.

To get an idea about the turnaround time for license processing visit the “Applying For A License and Timelines” page on the BHEC website.

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MFT Renewal Guide

Log into the Online Licensing System.  If you do not yet have an online account, the instructions for creating one is the first option at the top of this page.

Approximately 60 days prior to your expiration your account will be set to “Renewal” status.  This grants you access to the renewal module.  From the “Quick Start Menu” you will see “It is time to Renew”.  Click “Select” to begin the online renewal.

Read the Introduction information then click “Next”.

Answer the questions in the suitability section then click “Next”.  These questions make sure you are accessing the correct function within the online system.  If a question is answered in a fashion that indicates the incorrect function, you will receive an error message. 

Review your contact information and make any corrections that are needed.  Once complete, click “Next”.

Answer the conviction questions.  If you answer “Yes” please provide a brief narrative about the incident.  Please note, not all convictions result in action against a license, however, failure to disclose conviction information may result in disciplinary action.  Click “Next”.

Answer the continuing education questions.  Please note, if you haven’t undergone electronic fingerprinting as part of your license application you will need to do so before the license can be fully renewed.  Even if you answer “No” you will still be able to complete the online portion.  Use the link provided on the renewal screen to obtain the “Service Code Number” for BHEC.  This number is required for the fingerprinting process to satisfy the BHEC renewal requirement.  For more information on the fingerprinting process, visit our information page here: https://www.bhec.texas.gov/fingerprint-information/index.html

The information requested in the next several sections is required by §105.003 of the Health and Safety Code.  This information is collected and provided to the Texas Department of State Health Services.  Only the questions marked with a red asterisk are required.  All other information is voluntary and can be left blank.

Method of Licensure: If you took an exam to get your Texas license select “Exam”.  If you came to Texas as a licensee in another state, select “Reciprocity”.  AMEC and Other are not intended methods of licensure for MFTs.

Note: Basic Health Profession degree and Highest Health Profession degree may be the same.  If so,

please enter the information twice as these are required fields.

Voluntary Information.

Voluntary Information.

Voluntary Information.

Attachments: This feature allows you to attach electronic files to your renewal that can be accessed by BHEC staff.   NOTE – Only attach documents if instructed to do so in your renewal notice.  Only licensees under a Continuing Education (CE) Audit are required to show proof of CE.

Click “Choose File” to open the selection window.  Select the file you wish to upload and click “Open”.  The file name will populate to the left of the Choose File button. 

In the Notes section type in a brief description of the file then click “Attach”.

You will be able to attach multiple files in this manner.  After each file is attached the screen will update and add that file to the list of attached files (Arrow 1).  The total number of bytes is displayed (Arrow 2).  The maximum number of bytes is 20 million (20MB).  You can view each file (Arrow 3) and remove files (Arrow 4) during this process.  Once you have added all the files click “Next”.

The Summary page allows you to review your entries and edit them if mistakes are found.  Click on the “Edit” button in the section needing correction to update that information.  Once the information is accurate, click “Submit”.

After clicking “Submit” you will be sent a confirmation email alerting you that your application data has been received.  This email will include your application summary as an attachment.

The Attestation requires you to affirm that the information provided is true and correct.  Answer the attestation question and click “Next”.

Click “Pay Now” to move to the online application payment screen.

Click “Next” to move to the confirmation page.

Click “Next” to move to the payment processor.

You will be redirected to the payment processor.  Enter your customer information in the required fields then click “Next”.

Enter your credit card information and click “Next”.


After your payment is processed you will be redirected to the payment success page.  This will give you the opportunity to view/save a summary of your transaction.

You will also receive two emails confirming your online payment.  One will be from the online licensing system and the other will be from the payment processor.  Please save these emails for your records.

This completes the online portion of the renewal.  Your license should be updated within three business days of the transaction in most cases.  If you are under CE audit or have outstanding fingerprints, the process may take longer.

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Social Work How To Renew Guide

Log into the Online Licensing System here: https://vo.licensing.hpc.texas.gov/datamart/login.do.  If you do not yet have an online account, the instructions for creating one is the first option at the top of this page.

Approximately 60 days prior to your expiration your account will be set to “Renewal” status.  This grants you access to the renewal module.  From the “Quick Start Menu” you will see “It is time to Renew”.  Click “Select” to begin the online renewal.

Read the Introduction information then click “Next”.

Answer the questions in the suitability section then click “Next”.  These questions make sure you are accessing the correct function within the online system.  If a question is answered in a fashion that indicates the incorrect function, you will receive an error message. 

Review your contact information and make any corrections that are needed.  Once complete, click “Next”.

Answer the conviction questions.  If you answer “Yes” please provide a brief narrative about the incident.  Please note, not all convictions result in action against a license, however, failure to disclose conviction information may result in disciplinary action.  Click “Next”.

Answer the continuing education questions.  Please note, if you haven’t undergone electronic fingerprinting as part of your license application you will need to do so before the license can be fully renewed.  Even if you answer “No” you will still be able to complete the online portion.  Use the link provided on the renewal screen to obtain the “Service Code Number” for BHEC.  This number is required for the fingerprinting process to satisfy the BHEC renewal requirement.  For more information on the fingerprinting process, visit our information page here: https://www.bhec.texas.gov/fingerprint-information/index.html

The information requested in the next several sections is required by §105.003 of the Health and Safety Code.  This information is provided to the Texas Department of State Health Services.  Only the questions marked with a red asterisk are required.  All other information is voluntary.

Method of Licensure: If you took an exam to get your Texas license select “Exam”.  If you came to Texas as a licensee in another state, select “Reciprocity”.  AMEC is the “Alternative Method for Establishing Competence (relatively few social workers have been licensed by this method).

Note: Basic Health Profession degree and Highest Health Profession degree may be the same.  If so, please enter the information twice as these are required fields.

Voluntary Information.

Voluntary Information.

Voluntary Information.

Attachments: This feature allows you to attach electronic files to your renewal that can be accessed by BHEC staff.   NOTE – Only attach documents if instructed to do so in your renewal notice.  Only licensees under a Continuing Education (CE) Audit are required to show proof of CE.

Click “Choose File” to open the selection window.  Select the file you wish to upload and click “Open”.  The file name will populate to the left of the Choose File button. 

In the Notes section type in a brief description of the file then click “Attach”.

You will be able to attach multiple files in this manner.  After each file is attached the screen will update and add that file to the list of attached files (Arrow 1).  The total number of bytes is displayed (Arrow 2).  The maximum number of bytes is 20 million (20MB).  You can view each file (Arrow 3) and remove files (Arrow 4) during this process.  Once you have added all the files click “Next”.

The Summary page allows you to review your entries and edit them if mistakes are found.  Click on the “Edit” button in the section needing correction to update that information.  Once the information is accurate, click “Submit”.


After clicking “Submit” you will be sent a confirmation email alerting you that your application data has been received.  This email will include your application summary as an attachment.

The Attestation requires you to affirm that the information provided is true and correct.  Answer the attestation question and click “Next”.

Click “Pay Now” to move to the online application payment screen.

Click “Next” to move to the confirmation page.

Click “Next” to move to the payment processor.

You will be redirected to the payment processor.  Enter your customer information in the required fields then click “Next”.

Enter your credit card information and click “Next”.


After your payment is processed you will be redirected to the payment success page.  This will give you the opportunity to view/save a summary of your transaction.

You will also receive two emails confirming your online payment.  One will be from the online licensing system and the other will be from the payment processor.  Please save these emails for your records.

This completes the online portion of the renewal.  Your license should be updated within three business days of the transaction in most cases.  If you are under CE audit or have outstanding fingerprints, the process may take longer.

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How To Renew LPC License

Log into the Online Licensing System here: https://vo.licensing.hpc.texas.gov/datamart/login.do.  If you do not yet have an online account, the instructions for creating one is the first option at the top of this page.

Approximately 60 days prior to your expiration your account will be set to “Renewal” status.  This grants you access to the renewal module.  From the “Quick Start Menu” you will see “It is time to Renew”.  Click “Select” to begin the online renewal.

Read the Introduction information then click “Next”.

Answer the questions in the suitability section then click “Next”.  These questions make sure you are accessing the correct function within the online system.  If a question is answered in a fashion that indicates the incorrect function, you will receive an error message. 

Review your contact information and make any corrections that are needed.  Once complete, click “Next”.

Answer the conviction questions.  If you answer “Yes” please provide a brief narrative about the incident.  Please note, not all convictions result in action against a license, however, failure to disclose conviction information may result in disciplinary action.  Click “Next”.

Answer the continuing education questions.  Please note, if you haven’t undergone electronic fingerprinting as part of your license application you will need to do so before the license can be fully renewed.  Even if you answer “No” you will still be able to complete the online portion.  Use the link provided on the renewal screen to obtain the “Service Code Number” for BHEC.  This number is required for the fingerprinting process to satisfy the BHEC renewal requirement.  For more information on the fingerprinting process, visit our information page here: https://www.bhec.texas.gov/fingerprint-information/index.html

The information requested in the next several sections is required by §105.003 of the Health and Safety Code.  This information is collected and provided to the Texas Department of State Health Services.  Only the questions marked with a red asterisk are required.  All other information is voluntary.

Method of Licensure: If you took an exam to get your Texas license select “Exam”.  If you came to Texas as a licensee in another state, select “Reciprocity”.  AMEC and Other are not intended methods of licensure for LPCs.

Note: Basic Health Profession degree and Highest Health Profession degree may be the same.  If so,

please enter the information twice as these are required fields.

Voluntary Information.

Voluntary Information.

Voluntary Information.

Attachments: This feature allows you to attach electronic files to your renewal that can be accessed by BHEC staff.   NOTE – Only attach documents if instructed to do so in your renewal notice.  Only licensees under a Continuing Education (CE) Audit are required to show proof of CE.

Click “Choose File” to open the selection window.  Select the file you wish to upload and click “Open”.  The file name will populate to the left of the Choose File button. 

In the Notes section type in a brief description of the file then click “Attach”.

You will be able to attach multiple files in this manner.  After each file is attached the screen will update and add that file to the list of attached files (Arrow 1).  The total number of bytes is displayed (Arrow 2).  The maximum number of bytes is 20 million (20MB).  You can view each file (Arrow 3) and remove files (Arrow 4) during this process.  Once you have added all the files click “Next”.

The Summary page allows you to review your entries and edit them if mistakes are found.  Click on the “Edit” button in the section needing correction to update that information.  Once the information is accurate, click “Submit”.


After clicking “Submit” you will be sent a confirmation email alerting you that your application data has been received.  This email will include your application summary as an attachment.

The Attestation requires you to affirm that the information provided is true and correct.  Answer the attestation question and click “Next”.

Click “Pay Now” to move to the online application payment screen.

Click “Next” to move to the confirmation page.

Click “Next” to move to the payment processor.

You will be redirected to the payment processor.  Enter your customer information in the required fields then click “Next”.

Enter your credit card information and click “Next”.

After your payment is processed you will be redirected to the payment success page.  This will give you the opportunity to view/save a summary of your transaction.

You will also receive two emails confirming your online payment.  One will be from the online licensing system and the other will be from the payment processor.  Please save these emails for your records.


This completes the online portion of the renewal.  Your license should be updated within three business days of the transaction in most cases.  If you are under CE audit or have outstanding fingerprints, the process may take longer.

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